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Refund Not Here

Level 2
  • So I refunded population 1 because I didn’t enjoy the game and I bought this on the 22nd. I’m pretty sure the your policy says that my money will be here in 3 days. I would just like to know when my money will come

Community Manager
Community Manager

Hey there @Redooku! Thank you for reaching out. We understand how it feels to have issues with your refund. Usually for refunds it will take 3-5 business days for the refund to be approved, then another 5-7 business days before the funds return to your account. This timeline can vary based on your bank. Please let us know if there's anything else we can help you with, or if you have any other questions or concerns.