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Refund Walking dead

Ccling
Level 2

I meant to buy the bundle with both the first and second walking dead but I bought the first accidentally. Tried to refund, keep in mind I haven’t even installed the game, or played it. And I can’t refund. Very mad and disappointing

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there @Ccling. We see you are having issues refunding a game that you did not intend to buy. We understand how troublesome this may be, but fear not as we are here to assist you all that we can.

Here is the steps to refund from your mobile app:

  1. Open the Meta Quest mobile app on your phone.
  2. Tap Store, then select Quest, Rift or Go on the top left.
  3. Tap Menu at the bottom, then tap Settings.
  4. Tap Purchase History, then tap the app you want to request a refund for.
  5. Tap Request Refund.
  6. Follow the on-screen instructions to request your refund.

If the steps provided doesn't help, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.