cancel
Showing results for 
Search instead for 
Did you mean: 

Refund problem

mjl2024.2024
Honored Guest

I tried to refund Among us Vr, and it says the refund was approved, but I did not get my quest cash back. Does any one know why?

1 ACCEPTED SOLUTION

Accepted Solutions

Choleni
MVP
MVP

Hi @mjl2024.2024 🙂

It may take up to seven working days after the approval until you get your money back

Refunds for games and apps purchased for Meta Quest 

If you haven't received your refund within seven working days from the day that your refund was approved, we recommend that you contact your payment provider for help.

View solution in original post

1 REPLY 1

Choleni
MVP
MVP

Hi @mjl2024.2024 🙂

It may take up to seven working days after the approval until you get your money back

Refunds for games and apps purchased for Meta Quest 

If you haven't received your refund within seven working days from the day that your refund was approved, we recommend that you contact your payment provider for help.

Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?