Hey @Zesterson. We understand how it can be to refund something and later realize how much we want it. When it comes to our refunds, they are final and the funds should be back into your account within 7 business days. We do suggest purchasing BONELAB again if you're wanting to play it again.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Is there any probability to gaining access to the game again? I don’t have the money to purchase the game and I’m not sure if I ever got the funds back.
Hey there. @Zesterson. Please contact us by PM with your information. Here is how-please select our name to get to our profile page, or click here: Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hiya @Curtis122312, we noticed you are unable to find Bonelab on your account. Having a game be inaccessible can affect your VR experience, and we understand how important it is for you to be able to play a game you personally own. We would truly love to assist you all that we can on this matter, and turn that frown upside-down!
We will need to peer into your account and get a better insight. Please PM us, that way we can keep your sensitive information safe.
To PM us, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
