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Refund

Loge333
Honored Guest

I sent in a refund request about 3 days ago and have gotten nothing back about it when will it typically be accepted/denied.

1 ACCEPTED SOLUTION

Accepted Solutions

J40NYR
MVP
MVP

Hi @Loge333 

It can take a few days to get the request approved, then it may take a few more days for the money to appear in your account. Head on over to here for more information and to check the status of your request.

You shouldn't be waiting too much longer 😊

Quest 2, Quest 3, PCVR, Meta Wayfarer

View solution in original post

2 REPLIES 2

J40NYR
MVP
MVP

Hi @Loge333 

It can take a few days to get the request approved, then it may take a few more days for the money to appear in your account. Head on over to here for more information and to check the status of your request.

You shouldn't be waiting too much longer 😊

Quest 2, Quest 3, PCVR, Meta Wayfarer

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Loge333. We like to jump in and help ease your mind a bit. When you submit a refund request, it can take a day for us to review and approve it. Once it's approved, you'll receive a confirmation email, and your refund will be sent back within 3-5 days of receiving that email. If you still have any questions, please let us know!

 

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