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Refunds

SleggsVR
Level 2

When I tried to refund a purchase that I just bought and one I bought a day ago and never played, it just popped up a message saying "App is ineligible for refund" or something along the lines of that. Anyone know what I can do?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there!  We know having issues refunding an app is pretty discouraging, so we'd be glad to get a closer look. 

 

In order to best do so, we will need some sensitive information. Select our name to get to our profile then select "Send a message". Please keep in mind you must be logged in to the forums in order to do so.