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Regards to facebook deleting oculous accounts if you don't migrate

I never gotten the email at all. I was using google browser and saw the warning. Even though my oculus account is attached to meta account. Why isn't there a video from them or explain how. I have friend which I created him a oculous account, I did at once point attached to his facebook. But later he wanted the oculus account removed from his facebook account.

Would be great to get a confirm or something.

1 ACCEPTED SOLUTION

Accepted Solutions

You're right, marking them as "already migrated" would probably help some people feel confident about their accounts.🙂
Normally all Oculus accounts have gone through the migration process within the last two years.
You and your friend didn't even receive an email. So you shouldn't worry about your accounts.

If you're really unsure and worried about losing something, send a PM to @MetaQuestSupport so someone can check your account.

Click on the name to visit their profile page, then click the "send a message" button.

View solution in original post

4 REPLIES 4

Choleni
MVP
MVP

Hi @Mild_Aspergers_Keith 🙂

You can confirm, If you already migrated by doing this:

Log in to your Meta account HERE

Click on your profile pic, then on "Meta horizon profile settings"

On the following page at the left bar click on "orders"

It should show all your purchases, including those you'ne made with your old Oculus account.

If you can see all your purchases here, you won't lose anything, if your old oculus account will be deleted.

 

Btw. I am also one of those who did NOT receive these mail😁

 

 

 

That's just a copy and paste.  When you go too your profile would of been easy that shows "already migraded" Cause my friend as I mention I created his account to help him. there's no orders at all.  there's no video as mention.  They should of made a pin or something.

You're right, marking them as "already migrated" would probably help some people feel confident about their accounts.🙂
Normally all Oculus accounts have gone through the migration process within the last two years.
You and your friend didn't even receive an email. So you shouldn't worry about your accounts.

If you're really unsure and worried about losing something, send a PM to @MetaQuestSupport so someone can check your account.

Click on the name to visit their profile page, then click the "send a message" button.

We love to see this. Thank you @Choleni for helping out a fellow peer with your great detailed answers! 

We see your private message @Mild_Aspergers_Keith and will continue assisting you there further if you still need our help. We appreciate you both for being a part of the community and hope for great times and adventures coming your way in the wonderful world of virtual reality!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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