03-06-2025 06:16 PM
Good morning
I've had to re-install the O/S (windows 10 enterprise) to allow it to connect to the work network to meet our SOE guidelines.
The oculus software installed OK, but now that I've reconnected my cv1 headset and sensors I can't log in using the metaquest link.
I've used the reset password link and can log into the account online, but the quest link login is saying "wrong email address and/or password"
I've tried going online to check the account a few times - and can't find a method of adding my headset.
Any advice gratefully received.
Cardio
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset