Hi there, @VelekHacks! We know how much Remote Desktop adds to sharing the VR experience with friends and family, and we wanted to pop in to help! @J40NYR has some great suggestions with uninstalling/reinstalling the app and restarting the headset, so please let us know how those steps work out for you. We also recommend disabling any VPNs or antivirus that may be blocking you from the Meta servers. Keep us updated when you get a chance!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there, @VelekHacks. Thank you for reaching back out and letting us know that everything worked out for you. We are really excited you are able to get back to working on your Quest 3, and we hope everything is fine. If you need help with anything else or just want to say hi, don't hesitate to reach out to us. You know where to find us. We hope you enjoy the rest of your day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
