12-03-2022 11:35 AM
I'm running OS Ventura. I've tried uninstalling and reinstalling app on both the laptop and the headset (quest pro).
12-03-2022 12:11 PM
Hey there @Moz_M2! Thank you for reaching out. We completely understand how it feels to have issues installing our software. We have a few questions we'd like to ask so that we can get a better understanding of your issue:
Once you get back to us with this information we'd be more than happy to continue helping you out.
12-03-2022 01:04 PM
-Started occurring 12/1/22
-No, I am new to VR and recently purchased the Quest Pro primarily for Workrooms
-I am not sure where the issue lies, that is why I am reaching out for support. Below are screenshots of the steps I took that ends in and endless loop of the last 2 screens...
12-03-2022 01:42 PM
Hey there! Thanks for getting back to us. At this point we recommend sending us a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
In the message please provide the following information:
Once you get back to us with this information we would be more than happy to look further into this for you.