Hey there @Moz_M2! Thank you for reaching out. We completely understand how it feels to have issues installing our software. We have a few questions we'd like to ask so that we can get a better understanding of your issue:
Once you get back to us with this information we'd be more than happy to continue helping you out.
Hey there! Thanks for getting back to us. At this point we recommend sending us a private message. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
In the message please provide the following information:
Once you get back to us with this information we would be more than happy to look further into this for you.