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Remove popup "Controllers not been tracked" when using Quest Link

JonnyAll
Honored Guest

I'm using the Quest Pro for a number of PCVR games via a Link cable. Many are simulation games and therefore I don't use the Quest Pro Controllers (e.g., Digital Combat Simulator). However, I'm constantly getting a message that "Controllers not been tracked" all the time.

How can I prevent this from happening?

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey there, @JonnyAll, and thank you for bringing this question to the community! Messages popping up like that would definitely break immersion, so we can absolutely see why you would want to prevent them. Rest assured, we are happy to assist you with finding a resolution! This message is usually intended to advise you that the controllers are going into a sleep state (and thereby being lost by the headset tracking). Some users have worked around this by leaving their controllers on their charging dock and utilizing hand tracking, however the easiest option may be to simply disable the popup as you are asking. To do that you can adjust your notification settings on the headset:

 

Manage Meta Quest Notifications

 

Many users report simply enabling the Do Not Disturb resolves the issue entirely, but keep in mind the other messages that it may disable as well. We hope this helps, and if you are still having issues, or if you have any questions or troubles in the future, please don't hesitate to contact us back, we'll be glad to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again, @JonnyAll! We haven't heard back from you on this and wanted to check in to see if adjusting your Notifications resolved this for you, or if it was still being an issue. Let us know when you can, and please never hesitate to reach out to us with any issues or questions you might have in the future!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi, i have the same problem and now, with the last update, is not possible to let enable the Do Not Disturb mode permanently. Can i definetly disable this notification using adb command? Or any way to let Do Not Disturb enabled permanently.

Hey @kibit85, as of now, Do Not Disturb is not a permanent setting, so trying out ADB with your Meta Quest is a great idea! While we don't have a guide on ADB functions with our latest update, we'd absolutely love to hear how it goes for you. Give it a go and please do report back to us here, or on our Ideas Forum. We're sure your insights will be super helpful to our other users who have the same questions.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

kibit85
Explorer

i can't find any adb command to disable system notification or enable DND mode.. can someone with more adb skills help me? I also opened the native android menu with adb command "adb shell monkey -p com.android.settings -c android.intent.category.LAUNCHER 1" and then enable DoNotDisturb and disable all notification there  (system also) but seems to have no effect.

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