Hello! I accepted a referral code for a 25% of discount on a game but unfortunately the user had reached the limit of referral shared and I only got the 10%. Can I get it removed without waiting a week? Thanks in advance
Hi @GiaKing_22! Having access to your referrals, credits, games, and purchases is definitely a top priority for us, and we would like to give you some insight on your question. Unfortunately, there is no way to remove a promo code once you have accepted it. It will eventually fall off after 5 days if it hasn't been used. We hope this information was helpful. Please do not hesitate to reach out to us if you have further questions or concerns. We are always here to support you!
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Hey @GiaKing_22! We were just dropping by and seeing how things were going with you. We also wanted to let you know we are here if you need us! Please feel free to reach out to us whenever it is convenient for you. We are always here to help!
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I had this same problem as well. To get around this however I got another account, entered the right referral code, and then gifted it to my actual account.
Greetings @Gtagmason! Thank you for bringing this to our attention. We would love to get this resolved for you and to do so please send us a PM so we can further work on this issue by clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Hope to hear from you soon! Have an awesome day!
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