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Reoccurring payment I cannot identify.

MrWaverly
Honored Guest

I have a reoccurring payment to Oculus on my card which I cannot identify what it is for. I have no way of determining if it's a game subscription, which I believe I do not have, or something I am being charged for by oculus itself. Either way I need help in finding out what this charge is for. Thank you to the support team.

1 ACCEPTED SOLUTION

Accepted Solutions

We know how worrisome it may be to see a charge that you can't explain @MrWaverly, we'll be sure to gather some information and look into this for you!

 

Please shoot us a message through PM, and we'll take a closer look at this. Select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Remember, you must be signed into the community first to send us a private message.

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View solution in original post

3 REPLIES 3

PITTCANNA
Visionary

Open your app on your phone, click on menu, then click settings, then click subscriptions.  In subscriptions you should see what is active.  Cancel ones that are not in use.

Thanks. Checked it out and found that I have no subscriptions. Now the charge on my card is more mysterious than ever.

We know how worrisome it may be to see a charge that you can't explain @MrWaverly, we'll be sure to gather some information and look into this for you!

 

Please shoot us a message through PM, and we'll take a closer look at this. Select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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