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Reoccurring payment!

LilyannMarieU
Honored Guest

I bought lady Gaga beat saber for my daughter it hit my account twice on separate days. The second one said reoccurring payment I didn’t sign up for a subscription so a explaination is need along with my refund.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi LilyannMarieU. We understand why you're upset. You should only be charged once in the purchase of the music pack. We will do everything we can to get to the bottom of this. Please submit a support ticket, so our team can look into this further for you. 🙏

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