cancel
Showing results for 
Search instead for 
Did you mean: 

Requesting Support for Unresolved Case

thebelle.socials
Honored Guest

We have submitted a ticket a lot of times already since last week and we keep getting automated replies instead of clear actions and solutions. 

2 REPLIES 2

Choleni
MVP
MVP

Hi @thebelle.socials 🙂

send a PM @MetaQuestSupport 

I understand that you are already in contact with support, but a PM might push things a bit forward.😉

Click on the name to visit their profile page, then click the "send a message" button.

MetaQuestSupport
Community Manager
Community Manager

Hey there! We see you're currently with us through PM already! We would be more than happy to get a better look into this experience with you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?