cancel
Showing results for 
Search instead for 
Did you mean: 

Reset to Factory mode; I’m unable to see my games I purchased

Sharkbait2811
Honored Guest

@Factory Reset; Can’t find games

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Sharkbait2811! We're here to save the day. So it seems that you've created a duplicate account. We recommend that you try logging in to your Meta Quest account using a different email address or the email address that you have linked to your Facebook account. We'll leave two links for you to use when creating your Meta quest account, that will come in handy.

Please let us know if it works!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We're keeping an eye on you to see if you need anything else, and we'd like to know if you were able to log back into the account that has the games.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!