06-29-202408:56 AM - last edited on 07-18-202409:21 AM by TheAntiSocializer
Resident Evil 4 continually fails to download at 4.2 GB, Meta Support won’t pick up so i’m going here after a month. Everything else downloads fine, hell, even games that require more space download perfect, it’s just RE4 is a problem child. I do not know what causes this.
I have been trying to fix this for more than a month now and am nearly done with this except I doubt you all will allow refunds since i’ve played it for more than 2 hours and have had the game for two and a half years. I would check if there are any corrupted files on my headset’s storage with my computer but I can’t access it due to some recent update. There is still an issue that could be solved with a factory reset, but I don’t want to lose developer mode and don’t know if I can even recover my Unknown Sources software due to the same reason of not being able to access my headset’s storage.
Thank you for all the help but my headset storage is corrupted which couldn’t be fixed by a factory reset, the game has an issue, or the firmware has an issue. I’d be gambling to solve the issue with a factory reset which could have irreversible effects on my ability to use my headset. Again, I don’t know if you can refund it since it’s far out of the refund parameters so i’m effectively a sitting duck.
I should also clarify, the developers were no help since I wasn’t able to contact them for support to begin with.
Thanks for getting back to us, @CatGamer1000! We certainly want to do all we can to get this sorted out for you, as we know it can really take the fun out of VR to not have access to your game. Shoot us a PM when you get the chance, and we'll take a look into what options we may have available! Simply select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us. Please remember, you must be signed into the community first to send us a private message. We look forward to hearing back from you!
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Hey, @CatGamer1000! Hope you're doing well! We just wanted to touch base and ensure we've been able to get this sorted out for you. If you're still having issues with that game and would like us to look into some possible solutions here, please don't hesitate to reach back out with a PM. We're here to help make sure you're all set!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
To solve this, Meta helped me in PMs by simply saying to turn my internet on my headset off and back on. I don’t understand why that helped other than possibly resetting the download cache.
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