06-29-202408:56 AM - last edited on 07-18-202409:21 AM by TheAntiSocializer
Resident Evil 4 continually fails to download at 4.2 GB, Meta Support won’t pick up so i’m going here after a month. Everything else downloads fine, hell, even games that require more space download perfect, it’s just RE4 is a problem child. I do not know what causes this.
To solve this, Meta helped me in PMs by simply saying to turn my internet on my headset off and back on. I don’t understand why that helped other than possibly resetting the download cache.
Hello @CatGamer1000! We would love to help you with successfully downloading Resident Evil 4. We are sure you must be eagerly waiting to start enjoying the new game. We would like to ask if your headset software is up-to-date and if you have tried to reboot the headset? Can you also provide a screenshot of the error message you are receiving?
We look forward to assisting you further!
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I just updated my headset, still doesn’t work, there is no error message, the download just stops and shows the grayed out version of the app icon, but in notifications it appears as if the download is still going.
Hi again, @CatGamer1000. Have you been able to resolve this issue? If not, let us know, and we will be happy to continue assisting you further. Talk soon.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey @CatGamer1000. Thanks for checking back in with us about your issue. After taking a look at your answers to the questions, we suggest restarting your headset and logging out of the Meta account to see if you're able to see the game appear in your library. If the app is grayed out, it more than likely has already been purchased and could be a glitch. Please follow the suggested steps below:
Hold the power button down until the shutdown options appear.
Power off the headset. Do a full shutdown, not just a restart.
Log out of the Meta Quest mobile app.
Restart the mobile phone.
Log in to the Meta Quest mobile app.
Power the headset back on.
Check the library for updates.
If the app is not downloaded in the library, try downloading it again.
We hope these steps help you resolve the issue. We're looking forward to your response.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
What we recommend next would be for you to submit a bug report with the developer.. Here's the website https://www.armature.com/games/resident-evil-4/. At the bottom of the page it is an email where you can contact them. Hope this information was helpful.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We are just touching base with you. Do you have any other questions or concerns. If so, reach back out we are happy to help. Have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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