My Resident Evil 4 download code expires today. I put it in and it states that it already has expired. How can I get in touch with customer service to fix this.?
Hey there, @Elanez301! We understand that you're having some issues with redeeming your code. We know that this can prevent you from having the full VR experience, so we'd love to assist. If you could send us a PM so that we can assist you further, we'd really appreciate it! Please select our name to get to our profile page, or click Here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Thank you for your patience. We're looking forward to your PM!
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Hey hey! We were just checking in on you to see how you were doing with this problem on redeeming your code. If you are still experiencing issues, please let us know and we will be more than happy to assist you!
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Hi. I was still unable to redeem my free game code on the date it stated that it expired. Can I get another redemption code since it would not redeem? I still have the original with it's info on it.
Thank you for letting us know. So that we can look into this further, we'll need to gather some personal information from you, so we ask that you please PM us. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to your response!
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Hello, I recently purchased a new oculus 2 and it came with resident evil 4. It say expired when I enter code, how can I redeem the game for my oculus 2
Hey there, @JCuellar1985! We can understand the excitement to check out Resident Evil 4 on your Quest 2, and we want to share some information about this promotion. This promotion was a promotion from 2022, in which the codes gained from this expired at the end of 2023. If you would like to check out the information for the promotion, you can visit our news post about this here. We understand this is not ideal for your situation, but we do hope this explains why this code would be expired at this time.
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