07-19-2022 08:47 AM - last edited on 12-19-2022 09:30 AM by Ryanality
Hi everyone!
Headset: Oculus Quest 2
Problem: When I toggle the developer mode switch in the Oculus iOS app, a red banner populates on the bottom of the screen stating "We're having problems loading this. Please try again."
What I have tried: I created an oculus account, created an organization within, factory reset my quest 2, paired with my iPhone, and attempt to put into developer mode and I get the same problem. I have deleted and reinstalled the app, I have deleted and created new organizations in the developer account, and I have factory reset the headset countless times.
Is anyone else experiencing this? It worked last week!!
Thanks!!
Solved! Go to Solution.
12-04-2022 03:02 PM
I don't expect it to get fixed fast. Facebook is terrible at fixing things. This issue looks like it's been around a while. My authentication had to be redone after receiving a firmware push on my headset. Everything stop working in developer mode including side quest.
12-04-2022 03:05 PM
12-04-2022 03:15 PM
I've never done twitter!
12-04-2022 03:27 PM
Hi EzWhisp, I'm having the same problem this is very frustrating. I already validated my developer account and created the organization, enabling the toggler on the MQ app but throwing the "we're having problems loading this. please tey again" error when I try to switch it on. These are the things I have tried without luck:
Updated/uninstalled-reinstalled the Meta Quest mobile app.
Restarted the headset several times.
Factory reset the headset.
Tried to enable it from the Meta Quest Developer Hub desktop app. In this case I get the message "Unable to toggle developer mode on headset"
None of this worked.
12-04-2022 03:41 PM
I've just used the live chat, and spoken to the support team. They said they'll get back to me and speak to the development team. 2 mins later! Got a call back.. There aware of the issue.. They didn't say what there doing to fix the problem. But there aware of the issue.
They recommended those effected by this create a developer support ticket. I said that's pointless as this is a user issue. Users cannot enable Developer mode...
The fact that they said "They aware of the problem" Tells me it all to be honest... I recommend someone post on twitter and we just start retweeting until it gets sorted out
12-04-2022 03:53 PM
And tag Zuckerberg n let him know lol.
12-04-2022 03:54 PM
tag the tweet and social stuff to Zuckerberg and like every dev account. Maybe UploadVR?
12-04-2022 03:55 PM
Yeah we’re all stuck over here too
12-04-2022 04:05 PM
Ive been verified for a year. I also did remove my CC and 2fa and re verified and still nothing.
12-04-2022 04:13 PM