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(Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

Star.Knight
Protege

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course there is no debris or water, just a nasty software false alarm.

1,055 REPLIES 1,055

The method i mentioned works 100% of the time for my.
After Error Message I click it off for 5 sec and back on again
and the Errors are gone and its charging and working as expected.

Sure, it doesn't work for anyone else here though, and saying people are "crying" is extremely weird. Do you click "ok" on the error message before or after you use the on/off button to turn it off and back on again? Not that this minutia will likely make any difference to the fact that this doesn't work. 

Ya man. I never said it was good enough this way but it does allow me to use my quest 3 without issue for the interim. Been able to race on iRacing, for over a week now, without any problems. I rarely have the time to play long enough that the battery completely discharges anyway, so until a proper fix is released this is how I'll be playing pcvr.

I just wanted to point it out just in case some people hadn't thought of it. I see lots of people claiming that their headset is a brick right now, which is completely untrue. You just need to not plug it into a power brick for the time being and just use the usb c port on your pc and it'll work just fine. Not ideal, but it works and you'll be able to use it. Also, like I stated in my last post, it doesn't seem to discharge as fast, while only plugged into usb c, as it did before the v62 update. Pretty sure I could easily get approximately 10 hours of use out of it right now before it drains. Unfortunately, I do have to adult for most of the day and will probably never be able to test how long the battery will take to die.

Not true at all. I have it plugged into a usb c port on my pc and the message pops up every minute. It is a brick indeed. I’m on an x670 motherboard with usb c 3.2 and it has become a complete brick since the v62 update. 

The reason it probably works for you is because your usb c ports are older spec and don’t have power delivery. 

10 hours? I lose 30% battery every hour, while plugged in to USB-C only and I have USB 3.2 gen 2v2 and USB 3.2 gen 2. And high wattage cables (240W). On iRacing 120Hz

Sam_Strider
Protege

Has anyone tried to drop resolution and frame rates to see if the reduced power drain works as a workaround or is that not technically possible?

play_n_joy
Explorer

I am in the same boat for over a week, my motherboard has 45w capable usb c port which i connect to using meta fibre optic cable and i get this message everytime i connect my headset, and only way is to click ok on that message and restart my headset and it connects well with no problems with link and fine all session but when i get off and unplug and replug its same issue again, very frustrating, i beleive its a sensor issue most likely.

Ya man. As I stated in my original post my headset only seems to discharge about 6-8% per hour now. 2 hour stints in iRacing, which is about my avg, only seems to bring it down to the mid to high 80s. This is using the official meta link cable. Like @Magiccarpets (sorry this doesn't work for you, btw) stated, my usb-c probably doesn't have power delivery but this seems to be my drainage rate right now. Before V62 it was horrible. Hence, why I bought the other cable, which, obviously, gives me the error now. I race on 90Hz instead of 120Hz. Maybe that's the difference. Seems an excessive difference but who the hell knows. As I also stated previously, your mileage may vary. Just sharing what worked for me in the hopes that it would help others get back to doing what they enjoy. Hopefully see you guys on the track one of these days.

"You just need to not plug it into a power brick for the time being and just use the usb c port on your pc and it'll work just fine."

No. Can't play the games I play being tethered to my PC. I HAVE to be untethered. And what difference does it make anyway if its plugged in it'll most likely pop up with the error. Even though I do connect it to my PC to copy files (and the error hasn't popped up doing that) I play wireless PCVR only.

For a racing game I guess its fine. How do you deal with motion sickness? When I play fps games with locomotion movement I get motion sickness within seconds. I've played a racing game once at a VR arcade and it was not enjoyable at all. I was on the verge of throwing up. In racing games you're moving much faster so the faster you move the worse it is.

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