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Resolved - Quest 2 Passthrough on left eye turns black

Sobbyyy
Explorer

My headset is a Quest 2 and every time I turn it on, the passthrough cameras show everything while setting up the boundary. The problem starts after starting a VR app or game. After you quit, only the right camera stays on. 

Here's a video showcasing the problem.

 

https://streamable.com/mn189y 

89 REPLIES 89

maxim.oldman
Honored Guest

I have the same behavior on v59 firmware. I thought it was a hardware error, but now I'm not sure.

gilles.desplanques
Honored Guest

Same problem here !

tim.showers.3
Explorer

Finally, it works again 

SquaredX
Honored Guest

I’m also having the same issue with my Quest 2. Sometime is glitches out further and I lose the camera feed for both eyes.

DutchTrickle
Honored Guest

I have the exact same issue. Rebooting fixes it for a very short while. When the boundary is static it works ok. But as soon as i go roomscale the left camera turns off.

ItzJames57
Honored Guest

Same issue here too. Noticed it after my Quest 2 updated to v59.

Exactly the same as me. when I turn on the headset and it prompts me to confirm the boundary, it shows me everything and after I click continue, it still works, until you open a VR game/app. 

mtb.junkie
Honored Guest

Just adding my two cents. Exact same issue after last update. Let's hope it gets fixed in a future software update.

WafuCocksy
Honored Guest

same here - only noticed it today, but haven't played on my Quest 2 for a while.

tim.showers.3
Explorer

dang it happened again

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