[Resolved] - Quest 3 Elite Strap with Battery only connects for a few seconds

[jdd1.2023]

Is anyone working on the Quest 3 elite battery issue?  It charges but won’t connect to the headset for more than a few seconds, meaning you cannot charge through the back port.

[MrBeats_6000]

Perfectly described! 

They’ve disappeared from Best Buy shelves…

[DSolt]

Update: The PTC v60 update has arrived, it still works well, the system version number has not changed.

[BarrakudaBCN]

Updated. They keep failing, this borders on pathetic

[xxSWAN2023xx]

Hi, so has Meta gave you the courtesy of a response yet and a replacement? I too have issue and I’m seriously just considering getting a refund and buying a cheaper headstrap with battery, I really don’t want to waste my time if the replacement suffers with the same problem and Meta don’t offer a proper solution, 

[Zekerz1]

I found out today (10.19.23) that there has been a recall issued today. I'll be getting my replacement sometime this week hopefully.

[MrBeats_6000]

I think you mean 11/19/23

[Expressreiskocher]

Any idea where to find official information on the recall?
Just received my Elite Strap last week from Amazon, and - surprise - it stopped working after 2 days with the known issues.

[mr_jones86]

Send it back as fast as you can and get your money back. Buy a pocket sized battery back 100W at least 20,000 MWH and a comfortable strap without a battery. You will be much happier. I keep mine in my back pocket and plugged in. It lasts all day and then some. 

[Expressreiskocher]

Wive is already running a Bobo M3, but I'm not happy with the amount of movement the M3 allows as well as the 5V-batteries just barely keeping the Quest 3 at charge.

... guess I'll give it a few more days to see how Meta will react, thanks for consumer protection laws.

[Ruined]

My elite strap still working great and have been using a month, I wonder if only certain batches affected