06-01-2023
05:00 AM
- last edited on
06-28-2024
08:54 AM
by
TheAntiSocializ
Been using Quest pro with airlink for 4 months now without any issues whatsoever.
After the headset was updated to V54 I'm having headset lag/connection issues on airlink.
Screen is stuttery at times when moving in my playspace or moving my head, the image gets laggy, choppy and black frames appear on the side of the screen oposite to where I'm moving my head.
Image quality has degraded significantly with lots of "artifacts".
This makes casual games like VR chat hard to play due to constant lag and stutter, games like Beat Saber are impossible to play.
I havent changed a single thing in my playspace nor my setup, router config is the same as when it was working, PC is the same, no update has been applied to any of this.
Any advice would be much appreciated as Im lost on what to do.
Just in case
Specs
CPU I9 12900k
32GB Ram
GPU: NVIDIA RTX 3080TI
Router: TP-link AX1500 Wifi 6 dedicated just to the headset.
06-13-2023 06:46 AM
Had it crash out again on PTC V55 on the Quest Pro, though to it's credit, it lasted about three hours before crashing this time. Interestingly, the Quest Pro seemingly lost WiFi connectivity entirely, which is probably not the same problem, but still shouldn't be happening either (the wireless router it was connected to has always been very reliable).
06-13-2023 07:03 AM
Is anyone else seeing zero difference after moving to v55?
After the update to v54 I completely lost any ability to connect via cable or Air Link (just the three dots on the headset and a notification on my PC that "Oculus isn't working correctly"). Updating to v55 has done nothing to change that.
I tried plugging my headset (v55) into another PC I have (Oculus App v53) and it worked fine. Then I updated the Oculus App to v55 (from v53) and immediately lost the ability to connect via cable or Airlink. Which suggests to me that it's the Oculus App that is the issue.
06-13-2023 07:22 AM
@Space_tomb, can you let us know if the headset works with Air Link? Also, does it still charges when plugged in?
If so, please try these troubleshooting steps:
Let us know how this goes!
06-13-2023 07:35 AM
Howdy @alex.theologus, we see you are having difficulties connecting your PC and headset. We know how finicky PCVR can be, and we understand how important it is to be able to access the wonderful world of PCVR from your headset. We would love to assist you all that we can!
Can you let us know of the following so that we may provide accurate troubleshooting:
Please inform us of the requested information, we can't wait to hear from you!
06-13-2023 07:41 AM
What I did and is working so far :
- Update mobile app to 55
- Update desktop app to 55
- Update headset to 55.
It does have some moments where the tracking is crappy but so far it goes back to normal after a few seconds. I'm still fearing it'll break again any day now.
06-13-2023 07:54 AM
I find it absolutely baffling that this is going on 6 days now and not even a mention or acknowledgement from anyone at Meta or an official statement on twitter. This is a HUGE issue! PCVR is still completely broken on both combinations of v54/v55 PC Software, and v54/v55 headset firmware. Any little workaround eventually stops to work. The knife in the heart is that it also affects Virtual Desktop, which when Airlink doesn't work, is always the backup for me. Hard to even consider recommending to anyone they invest in Quest headsets at this point.
06-13-2023 09:03 AM
Meta never acknowledge firmware bugs. I guess, as an american company, they know that as soon as they accept repsonsibility that becomes accepting liability and someone will sue them for a billion dollars for the inconvenience.
06-13-2023 09:31 AM - last edited on 06-13-2023 10:22 AM by ThyRuinedKing
Yo, please try the temporary fix I posted in page 12. Until then it is a known issue and hopefully they're getting an update out asap. It's not a WiFi issue but a camera / tracking related issue that gets fixed temporarily when you do the steps I mentioned in my post.
06-13-2023 10:07 AM
This is horrible, so many devices made unusable.
06-13-2023 10:09 AM
It’s incredibly frustrating!
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