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Resolved - Quest Airlink lags and stutters after V54 update.

v1rtualv0id
Explorer

Been using Quest pro with airlink for 4 months now without any issues whatsoever.

After the headset was updated to V54 I'm having headset lag/connection issues on airlink.

Screen is stuttery at times when moving in my playspace or moving my head, the image gets laggy, choppy and black frames appear on the side of the screen oposite to where I'm moving my head.

Image quality has degraded significantly with lots of "artifacts".

This makes casual games like VR chat hard to play due to constant lag and stutter, games like Beat Saber are impossible to play.

I havent changed a single thing in my playspace nor my setup, router config is the same as when it was working, PC is the same, no update has been applied to any of this. 

Any advice would be much appreciated as Im lost on what to do.

 

Just in case

Specs 

CPU I9 12900k

32GB Ram

GPU: NVIDIA RTX 3080TI

Router: TP-link AX1500 Wifi 6 dedicated just to the headset.

 

477 REPLIES 477

Zythoxic
Protege

Please, before anyone posts any new replies to complain, try my solution from page 12 and do the exact steps... I know its not a full solution but until there is another update that actually fixes the camera / tracking issues you need to do that temporary solution with the passthrough mode to get rid of those massive lag spikes / stuttering.

Same problem here. 

As soon as I updated to v54 I instantly lost ability to connect to PC via cable or Air Link.

Since then I have:

  • Updated GPU driver
  • Disabled integrated graphics 
  • Updated Headset to v55 via PTC
  • Updated Oculcus App o v55 via PTC
  • Down-dated Oculus App to v54 (cancelled PTC)
  • Factory reset headset (multiple times)

Nothing works. Every time I try to connect I get the three dots on the headset and "Oculus isn't working correctly" notification in the Oculus App.

Also, I just built a new computer a couple weeks ago and still have my old one sitting here so I fired it back up and plugged in my headset (v55) and had no problem connecting to the PC via Link Cable (PC Oculus App on v53). Then I update the Oculus App on the old PC to v55, and now I'm unable to connect via Link Cable. So whatever is going on the issue seems to be the Oculus App, since I had a stable connection then touched nothing except updating the Oculus App, and now cannot connect (and I have now done this on two separate PCs).

I then did a complete reinstall of Windows, and that has not changed the problem in any way.

 

 

AB0886A4-DC1E-480B-8F34-08735193A445.jpeg

I’ve been running on my 3070ti 3600x 32gb Ram for almost 2 years on the quest 2. 

2.6GBps-2.9GBPs test for official link cable

Tried Airlink just to see if it would connect, and it’s the same issue, infinite dots.
-I’ve tried all solutions you’ve just listed swapping between PTC and non PTC.

This seems to be an Oculus App Update issue, please address or send out an option to revert to a stable version.

4797F77F-BE8C-42CE-9F18-A477A87A4F7E.jpeg

Luckily this person with the same issues had a PC with V53 and it worked. 

V54 V55 seem to be Broken.

690559A4-C282-4C8B-A306-3EFDEA003E1E.jpeg

Seems like Oculus App is broken after V53.

Hey hey,@ alex.theologus! Thank you for reaching out to us and for trying those troubleshooting steps. Our next step will be to get you over to our PM's. This will allow us to collect some information from you and proceed further. This can be done by selecting our name to get to our profile page, or click here. You will then click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

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I tried the pass through tip, but  it did not get rid of the lag.

The spikes have been less frequent, from appearing every minute down to every 5–10 mins.

At this point I even take the v53 with its artifacts, at least I could play my games fluently.

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