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Resolved - Quest Airlink lags and stutters after V54 update.

v1rtualv0id
Explorer

Been using Quest pro with airlink for 4 months now without any issues whatsoever.

After the headset was updated to V54 I'm having headset lag/connection issues on airlink.

Screen is stuttery at times when moving in my playspace or moving my head, the image gets laggy, choppy and black frames appear on the side of the screen oposite to where I'm moving my head.

Image quality has degraded significantly with lots of "artifacts".

This makes casual games like VR chat hard to play due to constant lag and stutter, games like Beat Saber are impossible to play.

I havent changed a single thing in my playspace nor my setup, router config is the same as when it was working, PC is the same, no update has been applied to any of this. 

Any advice would be much appreciated as Im lost on what to do.

 

Just in case

Specs 

CPU I9 12900k

32GB Ram

GPU: NVIDIA RTX 3080TI

Router: TP-link AX1500 Wifi 6 dedicated just to the headset.

 

477 REPLIES 477

I also tried the passthrough workaround with slight success.  One game became playable after doing the passthrough workaround multiple times.  I then tried another game and that was still not playable.  

Tried this on v54, it does not help with the "strafe stutter". Will try it on v55 once I get trafe stutter again on this version.

yall still have not fixed the latest update---  Its been weeks ---- NO LINK air or cable ------- -3 dots and nothing ------ just update us back to 53 till yall fix 54 - 55  

GEEZ   --------  this continuing issue dosent give me confidence in a potential oculus 3 purchase

No, PTC v55 is not a workaround and a solution. It's unplayable and leads me to factory reset the headset.

So wild that nothing has actually been addressed!

V54 causing unstable connection for pcvr. Meta does not say anything about it although it is a problem for over a week now. Be prepared to wait a month or so for a new update to fix it lol

Thanks for getting in touch with Meta Store Support.
 I appreciate for letting me know about this. I apologize if the steps I've provided may seems irrelevant on this issue. 
Upon further investigation I have verified that there are cases similar to yours, and acknowledged that you are facing a known issue that our specialized team is still working on it.
 Also, I have tagged your case so that it can be analyzed by our specialized team, once we have an update regarding the issue we will inform you. 
Furthermore, I know that this isn't the response that you're anticipating and we're truly sorry for the inconvenience that this is causing you. Nevertheless, I can assure you that as soon as we receive an update regarding this matter, we'll immediately get back to you with the best possible resolution.
 Please don't hesitate to get in touch with us if you have any additional questions, need any explanations, or if you've run into any problems. We really wish that all of your issues are taken into consideration.
 Stay safe and well!
 Kindest regards,

Angela

Meta Store Support

Stay connected with us on our Meta Quest Community!

Space_tomb
Explorer

Are there any logs on windows that would help identify the issue ?

Or anything in the Windows event logs ?

SERIOUSLY  ------ ITS NOT OUR JOB TO CHECK THE FORUM 

Sebixvr2021
Honored Guest

Buckled up and started the Oculus today after yesterday performed the V54 automatically firmware update and things blowed up. There is like a huge X artifact as soon you launch the Home oculus app for PCVR and happening the same with SteamVR leaving all unplayable and a sick stomache feeling.

 

Oculus team instead of promoting new meta 3 devices, do some rollback testing with the updates for the current gen and public out there instead of launching random auto updates and breaking things more 😞 Also no news or update to address this yet?

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