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Retrieving Oculus games from old account

Cell1214
Honored Guest

Hello, I'm aware that apparently awhile back oculus accounts were switched to meta accounts and for some reason (no idea why) we lost any data we had if we didn't create a meta account. My question is, there seemed to be a part where they said they would "start" deleting files Feb 1st 2024. 

Does this mean mine may not have been deleted yet? I just started getting back into VR and if I'm coming back to not having the games I had before then its almost not worth it, or not worth using meta VR since I've already been burned by them.

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi there, @Cell1214! We certainly want you to be able to access all your purchased VR games, so we'd love to assist further! So we can work to find your account and all your purchased content, please send a PM our way when you get the chance. You can select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us. Keep in mind, you must be signed into the community first to send us a message. We're eager to hear from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Cell1214
Honored Guest

@MetaQuestSupport I sent you a PM, thanks!

Hey there @Cell1214! We have received your PM and will assist you there! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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