Return is impossible from Belgium.

[DelvauxBarbare]

When I try to request help for a problem with a white-yellow spot that has appeared in the top-left corner of the right screen, it doesn’t allow me to select Belgium; it stays on France. Could someone from Meta support assist me, please? I used a French address (from friends), but I would like the return and shipping to be done from my own country."

[MetaQuestSupport]

Hey there!

We understand that you are having an issue with requesting assistance from your account as the device was purchased to a French address.

Can you send us a private message here so we can assist you further with this?

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

[MetaQuestSupport]

Hi there,

Just following up to see if you still require any assistance.
If so please let us know and we would be happy to help!
 

[DelvauxBarbare]

I send you a private message. thx