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Returning left controller

GasmaskYT
Level 2

So Ive tried to return my quest 2 left controller because i have warrenty and it never gave me an email saying they got it it was in a red package shiped to dock 8

It was mailed and i do have the proof it was mailed(the receipt in which was used to mail it to dock 😎 it was in a red package if that does help

3 REPLIES 3

GasmaskYT
Level 2

dock 8*

Hi GasmaskYT! We hate to hear that our customers are having issues with getting a replacement done and we would like to look more into this. Could you please send us a private message so we can gather more information. You can send us a private message by doing the following:

Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Hey GasmaskYT! We are just reaching out to see if you still need our assistance with your replacement. We would be happy to help. Just send us a private message and we can move on to the next steps.