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Rift CV1 HDMI not detected

biboul.2023
Explorer

Got a Rift CV1 (cant post if i dont choose rift S option here....)on my Asus TUF Gaming F17 FX706HM_TUF766HM and everything working except HDMI not detected during setup.

logs: 

=============
LOG ANALYSIS
=============
 
============
2. OAFError
============
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:50.249 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\core\jsonutil.cpp(81) : Failed to parse manifest JSON data (1971038)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.890 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\package\librarian.cpp(1109) : Local migration failed: regen-third-party-assets (1971039)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.892 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.892 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.892 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.892 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.892 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.892 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.892 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.892 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.892 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:58.377 {!ERROR!} [OAF ERROR] [Aggregated 22 times] arvr\projects\oculus_pc_infra\oaf\liboaf\os\file.cpp(1012) : Failed to open file: Accès refusé. (1971052)
[Service_2023-04-11_14.14.48.txt] 11/04 14:15:07.659 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\profile\profile.cpp(922) : Not logged in. (1971001) OVR11354787
[Service_2023-04-11_14.14.48.txt] 11/04 14:15:25.776 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 519080484913803 (1971031) OVR6139226
[Service_2023-04-11_14.14.48.txt] 11/04 14:15:26.237 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\library\library.cpp(537) : Missing entitlement for 519080484913803 (1971031) OVR6139226
[Service_2023-04-11_14.14.48.txt] 11/04 14:17:39.712 {!ERROR!} [OAF ERROR] arvr\projects\oculus_pc_infra\oaf\liboaf\bugreporter\bugreporter.cpp(94) : Bug description not found (1971039) OVR54112166
======================
3. All Service Errors
======================
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:48.725 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\bibou\AppData\Local\Oculus\OVRServer. Le chemin d acc s sp cifi  est introuvable.
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:48.726 {!ERROR!} [LoggingTools] Unable to purge server logs C:\Users\bibou\AppData\Local\Oculus\OVRServer. Le chemin d acc s sp cifi  est introuvable.
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:50.263 {!ERROR!} [PluginManager] Failed to load HeadsetPlugin: EmulationPluginAddition; got error code: -1010
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:50.299 {!ERROR!} [xrstreaming] Unable to register any key value store watchers
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:50.299 {!ERROR!} [Kernel:Error] OVR Error:
[Service_2023-04-11_14.14.48.txt] 11/04 14:14:56.890 {!ERROR!} [Librarian] Local migration regen-third-party-assets failed
[Service_2023-04-11_14.14.48.txt] 11/04 14:15:07.659 {!ERROR!} [IpcRouter] Command /accounts/linked_accounts caused an error: OVR11354787
[Service_2023-04-11_14.14.48.txt] 11/04 14:15:25.531 {!ERROR!} [MessengerSession] Platform error: A server error field_exception occured. Check server logs for details.
[Service_2023-04-11_14.14.48.txt] 11/04 14:15:25.608 {!ERROR!} [MessengerSession] Platform error: A server error field_exception occured. Check server logs for details.
[Service_2023-04-11_14.14.48.txt] 11/04 14:15:25.608 {!ERROR!} [MessengerSession] Error fetching threads for bootstrap: : 
[Service_2023-04-11_14.14.48.txt] 11/04 14:15:26.203 {!ERROR!} [Skyline] [skyline_error] { error_code: , error_type: skyline_error, is_dev_build: false, message: {"message":"SetupAPI: step index must be >= 0, got -1 for path /fbauth at index 0"}, origin_app_name: skyline, section_name: , stack_trace: , sub_section: , title: ,  }
[Service_2023-04-11_14.14.48.txt] 11/04 14:15:52.355 {!ERROR!} [RiftDML:CameraEndpointManager] No camera found with path:\\?\usb#vid_2833&pid_0211&mi_00#6&3b9576b4&0&0000#{0b6cce76-2100-4c02-919e-01555ecba665}
[Service_2023-04-11_14.14.48.txt] 11/04 14:17:39.712 {!ERROR!} [IpcRouter] Command /bug_reporter/get_bug_info caused an error: OVR54112166
 
If anyone know what i could do, i did a fresh install of windows and still not working, thanks !
4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey there, @biboul.2023! We can definitely understand how concerning it is to run into this issue with your HDMI connection, and we'd be glad to look into this for you! Please reach out to us through the Meta Store Support website and we'll do everything we can to help out! We'll be looking forward to hearing from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Yes i already opened a support ticket but nothing worked yet, trying to fasten the process by posting here

Hey there, @biboul.2023. Thank you for reaching out and letting us know you have opened a ticket with our support team. Kindly note, due to our limited resources, we do recommend that you reach back out to the agent who is assisting you currently. As they will have more tools in their arsenal to better help you get this taken care of. We are happy to help. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

If you wanna see the total incompetence of the tech support who doesnt even open the files i sent , just ask...

 

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