Rift-S Controllers Lag in Grip Release

[TomCgcmfc]

When I close my grip on my Rift-S touch controller (last 3 fingers) and hold it for a second or two, then release, there is quite a bit of lag before they open again.  The right controller seems worse than the left.  My old Rift cv1 did not have any lag.  The problem is when you are in a game and try to grip something, then throw it, the lag causes it to either stick to your hand or weakly go offline.  Hopefully this is just another tracking issue that will soon be fixed with an update.  Tracking lag and screen flashing are my only complaints with my Rift-S so far.

[Dreadpirateflap]

melmacj said:

Stevenugent83 said:

melmacj said:

Stevenugent83 said:

melmacj said:

wwritz said:

Game breaking for me too. It's my new purpose in life to make it an issue.  My heart goes out to the programmers and engineers involved as it appears to be an intermittent problem.

I have another 3 hours in gameplay today still no issues. I'm for one relieved it's not a magnet, battery cover or hardware issue like some believed. This should give the programmers and engineers a place to start since it's seems to software related which is a very good thing. But they have to get the information out to the customers. I read comments of others returning their units. I would've been upset to find after returning it. All I had to do was do a reinstall of software. 

It is a magnet issue, it was causing the sensor to give incorrect readings, someone in this thread proved that above.
but one they could sort with a patch. Thats why removing the cover works/worked for most people. I had it with two different sets of controllers, removing the battery cover fixed it instantly, put it back on, problem came back.

Well I'm going to debate. For a magnet issue I don't see how a software reinstall would stop a magnet issue. But OK mines works I'm happy. I'm using Duracell rechargeable. Goodluck to those with the issue after trying the reinstall. 

Because it's a sensor issue, not a magnet issue. it's just the magnet cause the sensor value to change in the grip. It's clear thats what the issue as as thats why removing the cover solved the issue for most of us (as I said) if it was purely software based removing a cover would do nothing, but that was a fix many of us used for ages.
again, it's all there in a post above and explains exactly how software can solve it. (by changing the sensor values)

It's not a debate, it was proven that was the case for many of us, but sadly there are a few of us that seem to have worse issues.

OK great those who are willing give the reinstall a try before dismissing it. If it don't work open some tickets with Oculus. So they fix the sensor magnet or whatever is wrong. Oh by the way I removed my battery cover too as a temporary fix. But that was unacceptable. I'll return it before using it that way.

I fully agree, removing the covers is completely unacceptable, I don't class it as a fix at all, just saying it makes the grip issue go away indicating that it is at least partly hardware hardware based, but fixable with software considering it is a sensor.

[melmacj]

Oculus I sure hope you're reading all these comments. That's the bottomline. I really don't care what's causing it. I just want it to work. Thanks for all the feedback. Now let's get them to the folks who can change it or replace it. That's surely is not me. I'm not even in support. 

[Dreadpirateflap]

melmacj said:

Oculus I sure hope you're reading all these comments. That's the bottomline. I really don't care what's causing it. I just want it to work. Thanks for all the feedback. Now let's get them to the folks who can change it or replace it. That's surely is not me. I'm not even in support. 

My fave part, was when they told me to to send mine back for replacements, couldn't guarantee I would get new controllers (mine was a day at at this point) as I might get refurbished ones, and couldn't guarantee the problem would be sorted as they had no idea what was causing it, in the next message they said it was a hardware issue and that changing controllers would sort it, next rep said it was software and that it was being sorted in a patch... but to send the controllers back anyway.

So good to know wveryone knows exactly what is going on. 🙂

[melmacj]

Oh since I'm still in my 30 days. This thing does it once more. Its going back and I'll wait for a revision or abort all together. Can anyone say Valve Index or Sony PSVR? I just wanted to share what I thought was a fix. Not troubleshoot a 400 or 450 product. You folks take care peace.

[Dreadpirateflap]

melmacj said:

Oh since I'm still in my 30 days. This thing does it once more. Its going back and I'll wait for a revision or abort all together. Can anyone say Valve Index or Sony PSVR? I just wanted to share what I thought was a fix. Not troubleshoot a 400 or 450 product. You folks take care peace.

Both have way more issues than this, the index has major thumbstick issues, and the PSVR has major tracking issues due to it using 10 year old tech in the controllers and cheap camera.

[Blaxxun1999]

I play a game that requires on average 3000 grabs in 40 minutes.  Playing twice yesterday the grab lag showed up ~40 times with the battery covers on.  Not once with the battery covers off after that.  This was after the PTC (Public Test Channel) was turned on + its update.

Seems the software beta is almost there but not quite.  Would be nice to have a registry location/hack to customize the grab switch window value settings to totally eliminate the need to take the battery covers off. 

[sraura]

Dakiller1009 said:

https://youtu.be/LpJYM_nHMY0 i suggest you guys look at this video i uploaded. Now i Did do a thorough test. Pay attention to the values for each grip button, I fully depress them both and release fully. Now this should make the bar value go back to 0 instantly like how it went up, But it stops. Freezes at random intervals at the same time, as if it hasn't been fully released (which it has been physically, and the button isn't physically sticking either) now it wont happen every time, but basically 3/4. I even had the button stuck at a depressed value with blue tack to see the value and then took off the battery covers, and yes the value did change, then moving the magnets closer it changed the value. But this did not stop the problem for me, doing the test after this "seemed" to make the pausing happen less, as in like 2/4. but after reinstalling all of the oculus software and went straight to the the then 1.39 full release. Then all of a sudden it was gone. went straight to zero as it should have no matter what. then there were times id go back to play after a day or say and it'd be back, but after restarting the oculus software it fixed it which it never used to before, i would know for sure if it was happening or not buy using the monitor program to see if the numbers were freezing. soon it was happening less and less so i wouldnt have to restart oculus as much, (wasnt that much of a pain basically if i started oculus up and it wasn't grip lagging it wouldn't do it at all until you started the oculus software again)  and then it stopped happening all together. no lag issues at all. NONE. I do believe this is ALL software based, the magnets seems to affect it some how, but i dont believe they are the actual issue. 

(Also ignore the play area set up in the video I am using a rift s)

I had pretty much same experience with 1.39 stable release... The issue seemed to come and go... Too bad I didn't have enough time to test it to pinpoint the exact cause. However the issue always vanished after computer restart so the last feeling I had that it had something to do with computers sleep mode (basic sleep, no hibernation). I think that the issue only started after computer had been in sleep.

I don't know how the Oculus software exactly works and when/how it resets/calibrates the touch controller sensors, but it might be that something goes south after computer performs power state changes.

...and as said - I am guessing again. If some1 has time to do more extensive testing with above info in mind - please do.

[Redlightning777]

sraura said:

Dakiller1009 said:

https://youtu.be/LpJYM_nHMY0 i suggest you guys look at this video i uploaded. Now i Did do a thorough test. Pay attention to the values for each grip button, I fully depress them both and release fully. Now this should make the bar value go back to 0 instantly like how it went up, But it stops. Freezes at random intervals at the same time, as if it hasn't been fully released (which it has been physically, and the button isn't physically sticking either) now it wont happen every time, but basically 3/4. I even had the button stuck at a depressed value with blue tack to see the value and then took off the battery covers, and yes the value did change, then moving the magnets closer it changed the value. But this did not stop the problem for me, doing the test after this "seemed" to make the pausing happen less, as in like 2/4. but after reinstalling all of the oculus software and went straight to the the then 1.39 full release. Then all of a sudden it was gone. went straight to zero as it should have no matter what. then there were times id go back to play after a day or say and it'd be back, but after restarting the oculus software it fixed it which it never used to before, i would know for sure if it was happening or not buy using the monitor program to see if the numbers were freezing. soon it was happening less and less so i wouldnt have to restart oculus as much, (wasnt that much of a pain basically if i started oculus up and it wasn't grip lagging it wouldn't do it at all until you started the oculus software again)  and then it stopped happening all together. no lag issues at all. NONE. I do believe this is ALL software based, the magnets seems to affect it some how, but i dont believe they are the actual issue. 

(Also ignore the play area set up in the video I am using a rift s)

I had pretty much same experience with 1.39 stable release... The issue seemed to come and go... Too bad I didn't have enough time to test it to pinpoint the exact cause. However the issue always vanished after computer restart so the last feeling I had that it had something to do with computers sleep mode (basic sleep, no hibernation). I think that the issue only started after computer had been in sleep.

I don't know how the Oculus software exactly works and when/how it resets/calibrates the touch controller sensors, but it might be that something goes south after computer performs power state changes.

...and as said - I am guessing again. If some1 has time to do more extensive testing with above info in mind - please do.

I have my computer set where it does not hybernate .. nor sleep.. and this issue plagues me... terribly. 

[melmacj]

OK so what I also found that might help. I forgot t mention I went into settings and enabled Public Test Channel under Beta. Did the reinstall of the sofware and the issue stopped for me. Its been 2 days so far. 

[Anonymous]

I've found some information that might help:

I use Tilt Brush a lot. I experience severe trigger release lag (not grip release). The buttons are sensitive to touch, not just pressure. If you completely release (stop touching) the grip or trigger, you get excessive (upwards of 0.5s) lag. If your finger stays on, it seems to register a "zero" value properly.

Maybe the predictive engine isn't programmed to recognize sudden disappearance of fingers from the trigger? Also, no change for me with the battery covers removed.