My rift S will not recognize its display port connection no matter what I do. I have not used it in a few years and now when running the meta link setup it will only display an infinite loading circle when I plug in my USB and display port. I know it is not an issue with the display port on my pc because I normally use that display port to connect my monitor and it functions well. My graphics drivers are all the newest nvidia drivers, and all drivers on my PC are up to date.
I am even more frustrated because the Serial number that is displayed both in the meta link menu and on the inside of my rift S underneath the face visor is not recognized by the meta support page, rendering me unable to create an actual ticket.
Thank you for any help, please do not tell me to update my drivers.
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
