We know some of our Rift S users were experiencing issues installing/updating the Oculus app on desktop. If you were affected and the Oculus application is installed but not working, we now have a fix available. Follow these steps:
Launch the Oculus Installation Software (OculusSetup.exe) from your computer or download from the Oculus site.
The Oculus installer will indicate that the Oculus application has already been installed. From here, click the Repair option.
Setup will ask for confirmation that you want to repair the installation. Click Repair.
The Oculus Software will begin the installation. Once it has completed, the Oculus application will come up successfully.
Hope this helps and if you’re still running into any trouble, please reach out to our support team here.
Thanks for your patience,
Oculus Support
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Upon addressing ongoing issues with needing 2 Boots for Startup after adding my 10yr old Music DAW Card and can't WAKE from SLEEP, I came across this...I had altered the Power Sleep Settings and indeed Fast Starup is selected as Default.
You might like to test Resetting Power Options via: - Search "Troubleshoot Settings" in Start >Troubleshoot>(scroll down to) POWER and click to reset times OR go to Power and Restore Default Settings. Also this to stop Fast Start! https://windows101tricks.com/windows-10-wont-wake-up-from-sleep-mode/
See if it also helps BLACKSCREENS.
Hmmm, still not fixed and running Intel Graphics Control Panel tells me nothing is using it. Need to speak to Indian Lady at DELL. None of the UK staff know anything. Think this is a conflict with Nvidia still. May need to prevent MS updating it!
Imports have stopped working from the Oculus Home -> _Import directory. Custom home environment templates stopped importing. I can only view the built-in templates now. I can't even see the Oculus provided examples either.
Imports have stopped working from the Oculus Home -> _Import directory. Custom home environment templates stopped importing. I can only view the built-in templates now. I can't even see the Oculus provided examples either.
Imports have stopped working from the Oculus Home -> _Import directory. Custom home environment templates stopped importing. I can only view the built-in templates now. I can't even see the Oculus provided examples either.
I am having the same problem.
Thanks brandon.wingert! Our development team is investigating and we can update you directly if you can check-in with our Support team here.
Best Regards, Oculus Support
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Staff Trainer - "So these are the only controls you'll need..CTRL & C and CTRL & V. It's so easy you could do it on your holiday!" Trainee - "Hmmm, sounds good...so when is my holiday?!!!" 😄
Nothing has worked!! It will not install, the sofware says RESTART COMPUTER-Sorry, we encountered an ERROR during instalation. Please restart your computer and try running Oculus setup AGAIN. We have done this like 20 times, removed firewall, checked everything and the same error again ans again.... Now it wont even install what is the FIX for this?
Nothing has worked!! It will not install, the sofware says RESTART COMPUTER-Sorry, we encountered an ERROR during instalation. Please restart your computer and try running Oculus setup AGAIN. We have done this like 20 times, removed firewall, checked everything and the same error again ans again.... Now it wont even install what is the FIX for this?
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