Rift S Works for a moment, but crashes after a while

[Shino_bit]

I recently have had consistent run-ins with a problem on the Rift S.
Each time it goes like this:

• I plug in and launch my VR
• It runs games normally for an inconsistent time (between 30 and 90 minutes)
• It crashes, As is the screen freezes, everything stops tracking, screen goes black, and then it reboots to a flashing black and white screen

My PC specs are
CPU: Ryzen 7 2700x

GPU: Radeon RX 590

RAM: 16GB

MB: ASUS ROG STRIX B450-f Gaming

PS: 750 WATT Gold Coil

and a 1 TB SSD

I've tried

• Restarting my PC
• Unplugging/Plugging back in
• Reinstalling Oculus App

I haven't had any problems with it up until now, where this has been happening for about 2 weeks straight

note: I've had the Rift S for 2 years and then some

Any possible fixes available?

Cheers!

[420inPortland]

Having the same issue

[kobs57]

Overheating problem, open your side panel and stick a regular house fan facing the open side see if that makes a difference

You could also add good computer fans to the case instead of the cheap solution but it sounds like your computer is overheating. your CPU will shut down when it becomes too hot and that = crash

if it is what I think it is You might try re applying good thermal paste to your CPU making sure it's well seated

Install afterburner it will tell you the CPU and GPU temps

[kakek]

kobs makes good suggestion. But it can also have other sources. Honnestly, this kind of crash could be caused by almost anything.

This kind of things can happen if the voltage of your USB cable has become slightly unstable. Wich can happen with time for no particular reason, as your power unit gets older.

It might also be just bad connection from the cable, or just the plug.

Open a ticket, and oculus support will tell you how to send them a log file that can maybe help them pinpoint the source.

Alternatively you should try to cross test as much as you can. Try to test on another USB port. Another computer.. If you know someone who also has a Rift S, switch cables.

If none of that helps, you'll start switching parts. But again, multiple parts could cause that. Power unit, motherboard, even RAM or GPU ...

I suggest you do it in the order of hte easiest things to test. And AFTER asking oculus support to take a look at your logs.

[ElusiveMarlin]

The title of this post sounded very much like an issue i had until this morning.

Try following these steps and see if you fare any better..

1. Disconnect your computer from the internet.
2. Reboot into Safe Mode.
3. Uninstall Oculus Home using the Control Panel.
4. Delete all Oculus folders from the following folder:
   • C:\Program Files
5. Remove any Oculus folders from the following locations:
   • C:\Users\YourUserProfile\AppData
   • C:\Users\YourUserProfile\AppData\Local
   • C:\Users\YourUserProfile\AppData\LocalLow
   • C:\Users\YourUserProfile\AppData\Roaming
   • C:\OculusSetup-DownloadCache
6. Restart your computer in normal mode.
7. Reconnect your computer to the internet.
8. Re-install Oculus Home software and reboot

Note: You MUST follow the step exactly. Don't skip the boot into Safe mode, it wont work if you do.  (I know, I tried just uninstalling in "normal" mode, but safe mode does make a difference somehow!)

[Jepy96]

you could try going into bios (f2 right before your pc boots up fully) and turn up your fan speed. when the motherboard gets to hot and your playing vr everything goes to **bleep** pretty fast. another solution is adding more ram 16 gigs is ok for vr but certain games that are big may need more to run smoothly. Also when using steam vr its very hlitchy so it could just be that