Rift S can't start

[BakaElinia]

Can connect to PC.

Does show the meta logo in headset.

Controllers can be detected.

OculusClient.exe keeps endless loading

It worked at least last month

[MetaQuestSupport]

Hello there @BakaElinia. We are stoked to see you are enjoying PCVR and we appreciate you reaching out to us. We know how amazing of an experience VR is and will work with you to get to the bottom of your issue. You stated that everything works and connects, yet the client is not loading. Have you tried any trouble shooting problems on you own? If so, can you let us know what exactly you have tried? If not, have you checked to see: 

• if you have any other apps running in the background while trying to boot up the Oculus Client? (i.e Spotify, Blizzard's client, etc.).
• Force stop those apps, if so, and try to reopen the client.
• Check your PC specs here, to make sure they are up to date as that might also be an issue.

If that does not help, please reach back out so we can continue to troubleshoot. Looking forward to your response!

[MetaQuestSupport]

Knock, Knock. Hey there @BakaElinia. We're just checking up on you to see if you still need assistance with your PCVR and the oculus app not opening. If so, please once again try the steps listed above? If not, thank you for reaching out to Meta Quest Support and don't hesitate to reach out for help in the future. Stay Virtual!

[BakaElinia]

I have tried above methods and none of them works.

It may related to the client update I think. Is there a way to try an old version of the client?

[MetaQuestSupport]

Hello again, @BakaElinia! Thank you for reaching back out to us with this update! We aren't able to revert the headset back to an old version, but we can still get to the bottom of this issue! Let's continue to work together to get you back into VR again!

To continue investigating, we'll need a little more information about your system:

• Is this a laptop or desktop?
• Processor:
• Graphics Card:
• Memory:
• Operating System:
• USB Ports:
• Video Output:
• In addition, please list any other troubleshooting steps that you have tried so far.

We look forward to hearing back from you!

[MetaQuestSupport]

Hey there, @BakaElinia! We noticed that we haven't heard back from you yet. If you still need help, please reach out with the information we requested before. We're more than happy to continue helping!