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Rift S is Frozen

Anonymous
Not applicable
My Rift S turns on for a few seconds then the screen just freezes in the camera view. I've tried replugging everything, still doesnt work.

3 REPLIES 3

Anonymous
Not applicable
it sometimes goes into a cycle of black screen (sometimes with an Oculus logo) then back into a frozen frame of the camera view.

RedRizla
Honored Visionary
Try doing an Oculus repair.

MetaQuestSupport
Community Manager
Community Manager
Hey @bagp can you try removing other USB devices as well as re-running the setup to repair or reinstall the software. If the issue persists, can you gather your diagnostic logs with the steps here, and create a ticket here so that we can look into assisting further. - Principe
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