11-08-2022 05:18 AM
Hello,
I just bought used Rift S. It is working fine on other PCs but not mine...
The PC:
7700k, MSI Z170a sli plus, GTX1080
What is not working:
I cannot even complet setup/tutorial. I am stuck at "complete setup in VR".
This is not black screen issue - when i put on the headset i see choppy 1, 2 frames of the proper image before it goes black and my oculus app restarts showing "Error with oculus hardware" with no error ID or anything.
What I tried:
Used all other usb 3.1 ports (usb 2.0 ports works as expected - stable showing 3 dots..)
Display ports change
Oculus app reinstal, repair etc.
What i noticed is when i skip the tutorial and try to configure the safe zone - same thing happens
When i try to put on the headset while the tutorial is playing videos etc - it is restarting - as if putting picture/power on the heaset causes it to crash.
My initial thought was the usb ports so:
bios xhci disabled - did not help
power options - usb sleep turned off
device manager - unmarked "allow system to control this device" in the power options
I am oficially out of ideas 😞 Please help
Solved! Go to Solution.
11-09-2022 01:30 AM
That may help.
The biggest issue with the Rift-S is it uses a lot of power.
I found the pci-e usb expansion cards I used for my Rift CV1 didn't help the Rift-S, but plugging it into a powered usb hub fixed all issues.
11-11-2022 02:04 AM
Well.. actually legendary format c: helped.
Freshly installed Win10 and 11 has no issue now on my hardware.
11-08-2022 05:16 PM
Rift S issues?!?! This is not the experience we want regarding your VR device. Don't worry were here to help direct you to the right way so we can get you back in the amazing world of VR. For us to look more into this for your we will need to gather your logs! However due to the limited tools we have through our Forums we will need to connected with our Meta Store Support!
You can click here to get connected with one of our awesome agents through a live chat or even scheduling a call!
11-09-2022 12:00 AM
Well maybe it's only 99% compatible, lol! Your MB seems way out of date so unless you can upgrade this and/or its bios, I'm not sure you're going to have much success. Contact meta support with your log files and see if they have any other suggestions.
11-09-2022 12:37 AM
I just bought a set of usb 3.1 ports via pci-e. I hope it works then...
11-09-2022 01:30 AM
That may help.
The biggest issue with the Rift-S is it uses a lot of power.
I found the pci-e usb expansion cards I used for my Rift CV1 didn't help the Rift-S, but plugging it into a powered usb hub fixed all issues.
11-09-2022 02:20 AM
for me it is something wrong with MB usb controller, it shows me a frame of two before shutting down, so I have high hopes for the PCI-E usb option
If its still not working I will use my old dell dock station on usb-c to use as powered usb hub
11-09-2022 06:12 AM
aaand pci-e did not work, connected via sata cable 😞 guess my mb is in fact that old.. will give dell dock a shot now
11-09-2022 01:34 PM
dell powered usb 3.1 dock also did not help! all solutions have the same issue as in the begining.. 2-3 frames and then oculus app reboots and i cry... UGH
11-11-2022 02:04 AM
Well.. actually legendary format c: helped.
Freshly installed Win10 and 11 has no issue now on my hardware.