12-31-2022 06:50 PM
So i just picked up this rift S and i havnt even got it to work once. when i go to setup my headset it gets stuck at the 'headset sensor check' and it says 'sensors cant track headset'. I still havnt got past this and ive tried skipping setup and trying to load a steam vr game but it just shows up with a black screen and a little orange light inside of the headset, or sometimes it will have the same dark screen and light but it will get stuck on 3 little loading dots.
01-01-2023 11:46 AM
Hey there, @xkoshii! Thank you for bringing this to our attention; we understand how confusing it can be to set up your Rift S, so we'd like to point you in the right direction to get you started in the VR world. We would like to know if you were able to sign in correctly to the Meta Quest app, if not, we'll leave the link here for you to give it a try. If you still need further assistance, we strongly suggest reaching out to our spectacular support team for further assistance.
04-15-2023 09:02 AM
can you please just confirm if rift s works with windows 11? i try every few months in the hope it'll work and each time am left disappointed you've not done anything to fix this problem. what a waste of money!
04-16-2023 09:30 AM
Hi there! I totally understand your frustration in this and I am sure Rift s is usable with Windows 11 since it is link. However, I do recommend you getting connected with Meta Store Support by using this link here
That way they have get a better look at this for you through using their logs system!