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Rift S orange light then crash

Bok_Choi
Level 2

Hi,

I have been using my oculus rift s on my dad's computer (10600 i5 with a 2070 super) and it has been working fine but when I am using my computer (10600kf 2070 Super) I get an orange light and my headset crashes after a launch any game, then it says that my display port isn't connected properly (which it its). Is this happening to anyone else?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey Bok_Choi,

We are so glad you a part of the family! we want to resolve your concern! Are you using Windows 11 or 10? Also, Have you updated your drivers?  If this does not resolve your issue Feel free to submit a support ticket to https://ocul.us/ContactSupport. We look forward to seeing you in VR! 😎🎮

MetaQuestSupport
Community Manager
Community Manager

Hey Bok_Choi,

We are so glad to have you a part of the family! we want to resolve your concern! Are you using Windows 11 or 10? Also, Have you updated your drivers?  If this does not resolve your issue Feel free to submit a support ticket to https://ocul.us/ContactSupport. We look forward to seeing you in VR! 😎🎮