Rift S the usual USB3 sensor problem but a little different... I think.

[ConnStellation]

Best Rift S users,

I need some help...

A few weeks ago my Rift S got an upgrade and is now on a black screen with three dots.

USB tells me Unknown USB device ("Link Compliance mode", or "Port Reset Failed", or "Failed Enumeration").

My USB port is not longer recognized as USB3, but 2.1.

This results in the typical sensor-not-found error.

Found some data about the USB-camera-driver not working to.

Everything worked fine before.

Cable is in impeccable shape.

The Rift S failed when the Oculus app upgraded the set to firmware 2.2.0.

In the meantime I tried every possible solution I found on the internet.

Notting solved the USB problem.

I red about a 2.2.1 firmware, but that never came through in my Oculus app.
 

What is very strange:

With firmware 2.2.0 the controllers are stuck on the floor and do not move, only the beam is visible an reacts to the buttons.

I did find firmware 2.1.1 an downgraded the Rift S.

The controllers are still stuck on the floor but now can move in all directions... still black screen and three dots.

I'm looking for firmware 2.0 or older and want to give that a try.

But can't find anything on the net.
Anyone with backups, or a location on the internet?

My specs:

Intel i5 12600K

MSI B760m-P DDR4 (MS-7E02)

ASUS NVIDIA GeForce GTX 1070TI

32Gb Corsair Vengance

Two extra Renesas USB PCIE cards

Windows USB drivers 

3.20 extensible host controller 1.20 Microsoft

3.0 extensible host controller 0.96 Microsoft

3.0 extensible host controller

Oculus-appversie 62.0.0.235.346 (62.0.0.235.346)

Rift firmware 2.1.1

controllers firmware 1.14.2

Anyone with good advice?

Many thanks in advance,

Conn

[ConnStellation · Accepted solution]

You make me tyred...

As personal as it can get.

I don't waist anymore energy on auto-bots that keep people for stupid.

This is where it ends...

Let me accept as solution and move on with my life without Meta nor Oculus...

[Suurs]

After reading many articles with less detail about the issue I have come to the conclusion I am also having this issue with my Rift S device. Unfortunately it seems to be dead end and I wish all the best to Meta in their further endeavours. Our paths diverge and you have lost all my trust in your products.

Yours:

Petri Sirkkala

[MetaQuestSupport]

Hey @Suurs! We understand that you are having some issues with your Rift S device. We would love to assist you with anything you may need. We want all our users to have the best experience possible with all of our products. We want to see you back enjoying all the games you love. Please reach out to us with any questions or concerns. We hope you have a fantastic rest of your day, and we hope to hear from you soon!

[MetaQuestSupport]

Hey there! We just wanted to follow up and see if you are still having issues with your Rift S. We look forward to hearing from you soon!
 

[neill.bradley.7]

exact same problem that clearly has never been resolved nor will be.

[Suurs]

Unfortunately no. The Rift-S is a paperweight and I bought Quest 2. More spare parts with that userbase. Unfortunately FB does not care at all.