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Rift app update issues

Coldursin
Honored Guest

Alguem sabe resolver esse problema? estou tentando baixar o patch do VR mas esta dando esse erro, alguem poderia me ajudar? 

Does anyone know how to solve this problem? I'm trying to download the VR patch but it's giving me this error, could anyone help me?

 imagem_2024-03-24_230138540.png

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @Coldursin, thanks for reaching out to get help updating your Rift successfully! Before we get you back gaming, have you tried the following?

  • Disable Windows defender and any alternative malware/antivirus protection
  • Disable all GPU tweakers, CPU monitors and SSD or motherboard utilities
  • Scrub the existing Rift files under the C:\ directory or create a new path
  • Confirm that Windows is "up to date" including the "features" and drivers
  • Remove and add the device in your Oculus app

We look forward to your reply. All the best in the meantime!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again @Coldursin, we're following up to confirm success after using the recommended troubleshooting. Let us know if you've already been successful or need more help. Speak to you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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