07-29-202410:43 AM - last edited on 07-29-202402:48 PM by LaserDisk
trying to connect my rift s up and not working in the slightest just sensor failed check on all my usb3 slots tried all the support forums and reddit nothing worked for me windows 11 meta quest link app
Hello there, @AetherYuuki. Ensuring that the sensors are working on your Rift S is a crucial part of the VR experience, and we want to ensure that you are getting the most out of your device. We're more than happy to try and assist you further with getting this sensor issue resolved. With that being said, we wanted to share some steps with you that pertain to the sensors on your Rift S.
Reseat USB cable from the PC.
Reseat cable from the headset
Reboot the PC.
Lighting
Is the play location well lit? (Turn on more light.)
Is the play location too bright? (Adjust the intensity or amount of light.)
Texture is also a factor with tracking. If there is not enough contrast between objects in the room, this could lead to tracking issues.
Check your Windows camera settings.
Open your Windows settings.
Click Privacy.
Click Camera.
Change the Allow apps to access your camera setting to On.
Once you've updated your settings, unplug the headset cables from your computer and plug them back in.
Please follow these steps and let us know if they prove to be successful. If you're still encountering issues with the sensors, please let us know, and we can continue to work with you to find a solution for you. Thanks for your time, and we hope to hear back from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Gotcha! Thank you so much for letting us know the resolution with this experience. Please don't hesitate in reaching out if you ever need any other assistance. We are here to get you back on track!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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