12-02-2024 07:25 PM
I have tried everything and it is not completely pairing not matter what I have tried so far.
I cleaned the inside (it was already clean). Replaced the batteries. Left the batteries out for a bit. Left the batteries in for software update. Used the app to repair both controllers. Even factory reset my meta quest 2. I think I have done everything that the troubleshooting website and redit said try at this point.
The right controller just keeps blinking. When I connect it to the app, it never shows the battery life and the headset still says it is not connected.
Only the left controller is fully operational otherwise.
Please help. I am at a loss on what to do.
12-02-2024 08:02 PM
Hey there!
Thank you for reaching out. We will get back to you as soon as possible.
12-02-2024 08:20 PM
Hey there!
Thank you for your patience, we are keen to get you back into the MetaVerse. Please send us a DM and we can look into this for you.
12-03-2024 09:08 PM
Hey there!
We are reaching out again to see if you still require some assistance? If so, we are here 24/7 to support you, please DM us at your earliest convenience so that we can help.
Have a great day!
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