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Right Meta Quest 2 controller not connecting.

Virtus.Vulpes
Honored Guest

I have tried everything and it is not completely pairing not matter what I have tried so far.

I cleaned the inside (it was already clean). Replaced the batteries. Left the batteries out for a bit. Left the batteries in for software update. Used the app to repair both controllers. Even factory reset my meta quest 2. I think I have done everything that the troubleshooting website and redit said try at this point.

The right controller just keeps blinking. When I connect it to the app, it never shows the battery life and the headset still says it is not connected.

Only the left controller is fully operational otherwise.

Please help. I am at a loss on what to do.

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there!

 

Thank you for reaching out. We will get back to you as soon as possible.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there!

Thank you for your patience, we are keen to get you back into the MetaVerse. Please send us a DM and we can look into this for you. 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there!


We are reaching out again to see if you still require some assistance? If so, we are here 24/7 to support you, please DM us at your earliest convenience so that we can help.

 

Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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