The A button on my boys right controller is constantly activating even though it is not being pressed. The Home button also takes photos instead of bringing up the menu.
taken the batteries out. Unpair and paired and also factory reset the headset, but still happening.
Hey there, @Maverick_1978! We understand your concern with the controller acting like the buttons are being pressed and see you have attempted a few steps already. We would also want to try cleaning the controller to remove any debris that could be contributing to the issue following the steps here. If it should continue, please reach out to us through PM. Here we can gather some more information that we would not want to discuss publicly. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We appreciate your time, and have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We are just checking in regarding the controller issue. If you still need assistance, please reach back out to us through PM so that we can investigate further. We appreciate your time, and have a great day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We have received your PM and will continue assisting through there. Have a wonderful day!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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