3 weeks ago
Hello,
my son got a oculus quest 3 for Christmas. He was playing it just now when the drift button came off in his hand. I couldn’t get back in through the hole so took the faceplate off to try it. It can go back in but it’s now rigid and won’t move like the other one. Is there another piece missing?
can I return under warranty or have I voided it by taking face plate off?
cheers
3 weeks ago
Pic of the controller at the moment.
3 weeks ago
@Denny8888 does the joystick move freely and recentre itself without the joystick cap fitted. Try a trial fit and operation of the joystick with joystick cap fitted without the face plate fitted.
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