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Right controller drift button

Denny8888
Honored Guest

Hello,

 

my son got a oculus quest 3 for Christmas. He was playing it just now when the drift button came off in his hand. I couldn’t get back in through the hole so took the faceplate off to try it. It can go back in but it’s now rigid and won’t move like the other one. Is there another piece missing? 

can I return under warranty or have I voided it by taking face plate off?

 

cheers

2 REPLIES 2

Denny8888
Honored Guest

IMG_7991.jpeg

 Pic of the controller at the moment. 

oculusness
Consultant

@Denny8888  does the joystick move freely and recentre itself without the joystick cap fitted. Try a trial fit and operation of the joystick with joystick cap fitted without the face plate fitted.  

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
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