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Right controller issues

My right controller won’t track and when it does it’s stuck in 3 dof


Community Manager
Community Manager

Hey David,


We hate to see that you are having tracking issues and want to do our best to help you out!

Here's some basic troubleshooting steps for your controller issues below:

  • Unpair the controller for 30 seconds and re-pair.
  • Remove the batteries from the device for 10 minutes and reinsert them.
  • Change out the batteries entirely (make sure they are 1.5 volt AA batteries

If none of those ideas work then please procced to submit a ticket with us at We'll also stick around here on the forums if you feel like reaching back out 🙂