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Right controller not pairing

bobizcool47
Level 2

my controller stopped pairing a while ago and whenever I go into the oculus app to disconnect and reconnect it says my controller needs an update and then it updates and when it’s done my controller still isn’t paired.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey, @bobizcool47 we understanding how pairing issues might become a hindrance when you're trying to play your device.

We are going to try to do everything we can to resolve this issue for you.

Have you checked on the application software to make sure nothing else needs updates?

As well, have you tried to reboot or factory reset the device ?