01-05-2025 05:06 PM
The right controller no longer shows when using the headset. This is what I've tried so far:
• leave batteries out (multiple times, for a day)
• Unpair / repair in app. Both controllers are listed, and show 100% battery.
• Factory reset
• Clean battery contacts in controller
I'm out of ideas. Do I need to buy new controllers? Is this a known issue? Could it be related to the headset?
Thanks
01-05-2025 05:39 PM
Hi there,
Thank you for bringing this account controller issue to our attention.
We would like to investigate further, and for this we will require some information regarding your device and account we wouldn't want you to disclose in a public space.
Please send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message".
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We hope to hear from you soon!
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