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Right controller spins out of control

84nan
Honored Guest

My right controller just randomly started spinning out of control, no matter what I do it wont stop. I have tried factory resetting my oculus, ive tried getting a new battery, I play in a well lit zone. No matter What I do it wont stop. The controller has no cracks and no pieces are broken off, if anyone could help it would mean a lot.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @84nan. We don't want your controller going in circles to continue to interrupt your gameplay, so we'd love to take a further look! With you already getting an awesome head-start, we'd like to complete a couple more troubleshooting steps before gathering more details via PM. 

To continue where you left off working with the device, we'd like to do the following:

  • Make sure any third party accessories are removed from the controller.
  • Make sure there are no LED lights or reflective surfaces within your play area.
  • Remove the controller battery for 30 minutes.
  • Unpair the controller from your headset.
  • Hard reboot your headset by holding the power button down for 30 seconds.
  • Repair the controller to your headset.

From there, if any issues persist, do let us know by shooting PM our way! To do so, either select our name to get to our profile page, or click here while signed in to the community. Next, click "Send a Message" to privately message us!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! We just wanted to swing by to see if any further assistance was needed. If so, do let us know! We'd love to continue working with you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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